Terms of Service
Please read these terms carefully before using TechDIVA
📋 Quick Summary
By using TechDIVA, you agree to use our platform for educational purposes, respect other users, and follow our community guidelines. We provide AI and coding education for families, and we're committed to creating a safe, positive learning environment for everyone.
1. Acceptance of Terms
By accessing, browsing, or using TechDIVA's website, platform, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, please do not use our services. If you are using TechDIVA on behalf of a child under 18, you represent that you are the parent or legal guardian and agree to these terms on behalf of yourself and your child.
Age Requirements:
- • Users must be at least 13 years old to create their own account
- • Children under 13 require a parent or guardian to create and manage their account
- • Parents are responsible for supervising their child's use of the platform
2. Description of Service
TechDIVA is an educational technology platform that provides AI and coding education for children and families. Our services include:
Educational Content
- Interactive coding courses and tutorials
- AI learning programs and activities
- TechTales educational video content
- Live mentoring sessions and workshops
- Digital certificates upon course completion
Platform Features
- Progress tracking and learning analytics
- AI-powered learning assistant (premium feature)
- Community features and peer interaction
- E-commerce store for educational products
- Membership tiers (Free, Paid, Premium)
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
3. User Accounts
To access certain features of TechDIVA, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- Not share your account credentials with others
Parental Responsibilities
If you are a parent or guardian creating an account for a child under 13:
- You own and control the account - it is your account that your child uses
- You are responsible for supervising your child's use of the platform
- You must acknowledge during signup that the account is for a child and provide verifiable consent
- You can review, modify, or delete all account information at any time through your account settings
- You are responsible for all activities under the account
- All communications and account management go through your email address
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent, abusive, or illegal activity.
4. Acceptable Use
TechDIVA is designed for educational purposes. You agree to use our platform only for lawful purposes and in accordance with these terms.
Prohibited Activities
You agree NOT to:
- Use the platform for any unlawful purpose or in violation of any applicable laws
- Transmit any harmful, threatening, abusive, harassing, defamatory, or inappropriate content
- Impersonate any person or entity or misrepresent your affiliation
- Attempt to gain unauthorized access to our systems, accounts, or networks
- Interfere with or disrupt the platform, servers, or networks
- Use automated systems (bots, scrapers) to access the platform without permission
- Copy, reproduce, or distribute our content without authorization
- Reverse engineer, decompile, or disassemble any part of the platform
- Share account credentials or allow others to use your account
- Engage in any activity that could harm minors or other users
Community Guidelines
We encourage:
- Respectful and positive interactions with other users
- Sharing knowledge and helping others learn
- Constructive feedback and suggestions
- Celebrating achievements and progress
Violation of these rules may result in immediate suspension or termination of your account, without refund of any fees paid.
5. Intellectual Property
Our Content
All content on TechDIVA, including but not limited to courses, videos, text, graphics, logos, software, and platform design, is owned by House of TechDIVA LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial, educational purposes. This license does not include the right to:
- Modify, reproduce, or distribute our content
- Create derivative works based on our content
- Use our content for commercial purposes
- Remove copyright or proprietary notices
Certificates
Digital certificates issued upon course completion are for personal use only. You may share certificates on social media or professional profiles, but you may not modify, sell, or create counterfeit certificates.
User-Generated Content
If you submit content to our platform (such as comments, projects, or feedback), you grant us a non-exclusive, royalty-free license to use, display, and distribute that content in connection with our services. You retain ownership of your content but grant us the right to use it.
6. Payment Terms
Subscriptions
TechDIVA offers membership subscriptions (Paid and Premium tiers):
- Billing: Subscriptions are billed in advance on a monthly or yearly basis
- Automatic Renewal: Subscriptions automatically renew unless cancelled before the next billing period
- Price Changes: We will notify you at least 30 days in advance of any price changes
- Currency: Prices are displayed in USD or INR based on your region
- Taxes: You are responsible for any applicable taxes
Course Purchases
Individual courses may be available for purchase:
- Course purchases are one-time payments
- Once purchased, you have lifetime access to the course content
- Course prices are subject to change without notice
Store Purchases
Physical and digital products are available in our store:
- All prices are in USD or INR as displayed
- Shipping costs are calculated at checkout
- Digital products are delivered immediately upon purchase
- Physical products are subject to shipping terms and delivery times
Payment Processing
Payments are processed securely through third-party payment processors (such as Stripe or PayPal). We do not store your full payment card information. By making a purchase, you agree to the payment processor's terms and conditions.
7. Refund Policy
We want you to be satisfied with your TechDIVA experience. Our refund policy is designed to be fair and transparent:
Subscription Refunds
You may cancel your subscription at any time. Refunds for unused portions of your subscription may be available within 14 days of purchase if you are unsatisfied with the service. Contact us at info@techdiva.io to request a refund.
Course Refunds
If you are not satisfied with a course purchase, you may request a full refund within 30 days of purchase, provided you have completed less than 25% of the course content. Refunds will be processed within 10 business days.
Store Product Returns
Physical products may be returned within 30 days of delivery if:
- The product is unopened and in original condition
- You have proof of purchase
- The return is initiated within 30 days of delivery
Digital products (e-books, downloadable content) are generally non-refundable unless there is a technical issue preventing access.
Refund Processing
Refunds will be issued to the original payment method within 10-14 business days. Processing times may vary depending on your payment provider.
8. Disclaimers and Limitations
Educational Disclaimer
TechDIVA provides educational content for learning purposes. We do not guarantee specific learning outcomes, job placements, or career advancement. The effectiveness of our courses depends on individual effort, engagement, and practice.
Service Availability
Our platform is provided "as is" and "as available." We do not warrant that the service will be uninterrupted, error-free, or completely secure. We may experience downtime for maintenance, updates, or technical issues.
Limitation of Liability
To the maximum extent permitted by law, TechDIVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.
Third-Party Content
Our platform may contain links to third-party websites or content. We are not responsible for the content, privacy practices, or terms of service of third-party sites.
9. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard settings. Upon termination:
- Your access to the platform will be immediately revoked
- Your data will be deleted in accordance with our Privacy Policy
- Any active subscriptions will be cancelled
- You will not receive a refund for unused subscription time unless otherwise specified
Termination by Us
We may suspend or terminate your account immediately, without prior notice, if you:
- Violate these Terms of Service
- Engage in fraudulent, abusive, or illegal activity
- Fail to pay required fees
- Use the platform in a manner that harms other users or our reputation
Upon termination, your right to use the platform will immediately cease, and we may delete your account and data in accordance with our Privacy Policy.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by:
- Posting the updated terms on this page with a new "Last updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of TechDIVA after changes become effective constitutes acceptance of the updated Terms of Service. If you do not agree with the changes, you may terminate your account.
11. Governing Law and Disputes
Governing Law
These Terms of Service are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Dispute Resolution
If you have a dispute with TechDIVA, we encourage you to contact us first to resolve the issue. If we cannot resolve the dispute through direct communication, disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.
Class Action Waiver
You agree that any disputes will be resolved on an individual basis and waive the right to participate in class action lawsuits or class-wide arbitrations.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Contact Email:
info@techdiva.ioFor questions about these Terms of Service, billing, refunds, or any other inquiries, please email us at the address above.